Cert II Tourism

What is a Certificate II in Tourism all about?

Tourism is about learning practical, industry specific skills which will equip you for work within the tourism industry. As well as the skills you will develop, you will also learn about local, national and international travel destinations and how to provide travel and tourism information and advice. Studying a Certificate II in Tourism will help you on your way to a career in the industry, whether you go straight into employment or continue to study a higher qualification in tourism.

 Who should select this certificate in Year 11?

Any student with an interest in the travel and tourism industry or wanting to learn practical, industry specific skills as well as practical skills transferable to any workplace. This Certificate can help you on your way to a career in retail travel agencies of any sort, tour wholesalers, tour operators of any sort (e.g. coach, camping, cruise boat, four-wheel drive or walking), attractions, cultural and heritage sites, tourist information centres and any small tourism business requiring multi-skilled employees to name a few.


Upon successful completion of this certificate, students could progress to the following certificates:

  • Certificate III in Tourism
  • Certificate IV in Tourism
  • Diploma in Tourism
  • Advanced Diploma in Tourism
  • Certificates within the Hospitality industry

Career Pathways

The following job opportunities for this pathway are:

  • office assistant for a small tour operator
  • tour guiding
  • tour coordinator
  • travel consultant
  • documentation clerk for a tour wholesaler
  • receptionist and office assistant in a professional conference organiser
  • receptionist and office assistant in a retail travel agency
  • retail sales assistant in an attraction
  • museum attendant
  • a range of other jobs within the tourism industry